I tried submitting a support ticket, and was completely appalled by the horrible total lack of support. My first frustrations started when I tried to connect my treadmill to my iFit account. Unfortunately, iFit Live has turned out to be complete garbage. I recently bought a Proform One of the major reasons I picked this particular treadmill was because it supports iFit Livewhich is supposed to allow you to make custom workouts with google maps.
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